You may request cancellation at any time before your order ships. Refund eligibility depends on how far your order has progressed.

• Before work begins: Orders may be canceled for a full refund if no artwork preparation, materials purchasing, or production work has begun.

• After work begins: Partial refunds may be available. Any artwork, materials, production, or other nonrecoverable costs already incurred may be deducted from the refund.

• After production is completed: Orders generally cannot be canceled for a refund unless required by applicable law.

Refund amounts are determined based on the actual work completed and expenses incurred. We will explain any applicable deductions before processing your cancellation.

Because many of our shirts are printed to order, we do not generally accept returns for changes of mind, unwanted designs, or customer ordering errors.

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery so we can make it right.

Depending on the circumstances, we may offer a replacement, correction, or refund.

Nothing in this policy limits rights or remedies available under applicable law.

Size exchanges are considered on a case-by-case basis.

If you ordered the wrong size, contact us within 30 days of delivery. We will review your request and explain the available options and costs.

When an exchange is approved:
• The customer is responsible for return shipping and applicable replacement shipping costs.
• Additional garment or printing charges may apply, particularly for personalized or custom-printed items.
• Returned garments must be clean, unworn, unwashed, and in resellable condition unless otherwise agreed.

If we sent the wrong size or made a production error, we will cover the cost of correcting the mistake, including necessary shipping.

If we make a mistake with your order, we want the opportunity to correct it.

Please contact us within 30 days of delivery and include your order number, a description of the issue, and photographs if available.

Depending on the issue, we may repair, replace, or refund the affected item.

For confirmed FF errors, we cover the reasonable costs of correction and necessary shipping.

Please contact us before returning any item so we can provide instructions.

For approved customer-requested exchanges, return and replacement shipping costs are generally the customer's responsibility.

For confirmed FF errors or defects, FF covers necessary return and replacement shipping.

We may provide a return shipping label by email when applicable.

Customer-supplied garments are subject to our separate garment acceptance and production-risk terms.

Preexisting garment conditions, materials, or previously disclosed and accepted risks may affect eligibility for replacement or reimbursement.

FF remains responsible for its own production errors and workmanship, subject to the agreed customer-supplied garment terms.

To request a cancellation, return, exchange, or report an issue, contact Fluid & Formless Print Co. at ffprintco@gmail.com or visit https://ffprintco.com.

Please include your name, order number (if available), and a brief explanation of your request.